Class Payment, Refund, and Cancellation Policies        

Class Cards

• Non-transferable and no extensions, refunds or credits allowed
• Can be used for all Levels 1-4
• 5-Class Card: Expires 90 days from date of first attendance
• 10-Class Card: Expires 120 days from date of first attendance
• 20-Class Card: Expires 180 days from date of first attendance

NEW STUDENT 3-CLASS CARD

• Only available to new students on their first visit or after they purchase a Beginners' series
• Only available for Level 1, Level 2, and Gentle classes
• Expires 30 days from date of first attendance

Beginner Class

• Only available to new students for one time purchase
• Expires 90 days from date of purchase

Beginner Series

• Available to new students even after they have purchased one Intro Class, but not if they have purchased a New Student 3-Class Card
• Expires 90 days from first date of attendance

Classes: Students may reserve their place in a class by signing up online or contacting the Front Desk. The student may cancel the reserved place up to 1 HR before the start of class, otherwise they will be charged for that class.

Workshops & Series: All cancellations must be made 48 HRS prior to the first date of the workshop for a refund or account credit. Administrative Fee of $15 applies to credit card refunds.

One-on-One Session: All cancellations must be made 24 HRS prior to the session for a refund or account credit. Administrative Fee of $15 applies to credit card refunds.

Merchandise & Retail Items: Refunds or account credit for retail items are possible only with original receipt. Administrative Fee of $15 applies to credit card refunds.

Discounts cannot be combined or added to any promotion

• Members: 10% off all merchandise
• Seniors 65 and over: 10% off singles classes, class cards and merchandise
• Students with a valid I.D.: 10% off singles classes, class cards and merchandise

Workshops & Series: All cancellations must be made 48 HRS prior to the first date of the workshop for a refund or account credit. Administrative Fee of $15 applies to credit card refunds.

One-on-One Session: All cancellations must be made 24 HRS prior to the session for a refund or account credit. Administrative Fee of $15 applies to credit card refunds.

Merchandise & Retail Items: Refunds or account credit for retail items are possible only with original receipt. Administrative Fee of $15 applies to credit card refunds.

Under certain circumstances, a student may ask for an exception to the policy for an expiration date extension, account credit, or refund. Requests are reviewed and granted case-by-case due to medical reasons, family emergency, natural disaster, or the like. All requests must be submitted either by staff or by student directly to Management for approval; in the case of medical extensions, students will be asked to submit a medical note. Requests should be emailed to info@iyengarnyc.org.